The coaching ritual that increases your deal sizes in just minutes a week

Join a Group of Professionals Who Are Taking Control of Their Negotiations

Our coaching helps clients enjoy:

  • Increased deal size
  • Faster deal closes
  • Decreased risk
  • Decreased fear

Thousands of sales professionals, negotiators, entrepreneurs, and procurement experts have transformed their negotiation outcomes with our training and coaching.

Now it’s your turn.

Tired of Spinning Your Wheels?

If you’re anything like the professionals we help, you know you could be negotiating better deals. But no matter how hard you try, you always feel like you’re not getting the best outcomes.

Sadly, most people turn to ineffective solutions: generic negotiation books, unproven courses, or complicated tools.

But it never works, because every other solution just adds more to your plate…

They require more self-motivation, more lonely independent learning, and huge time commitment, which leads to failure once the excitement fades.

Frustrated by Lost Opportunities

Second guessing your approach & strategy

Lacking a Trusted Mentor to Guide and Support You?


Fast, easy, working with you

Gets better with time

Structured, practical guidance

A New Approach to Negotiation Mastery

We believe you already have the potential to excel in negotiations.

The challenge is not lack of trying, but the need for practical knowledge, structure, and consistent guidance.

We solve this by providing a structured coaching ritual during our Office Hours, which accelerates your negotiation skills.

Our method is grounded in proven application and offers practical, real-world practice and coaching.

You’ll find it easy to stick to, as you receive weekly 1-to-1 guidance from an expert negotiation coach, ensuring personalized support and accountability.


Become the Most Effective Negotiator in Your Company

Gaining clarity on your negotiation strategies and applying proven techniques each week gives you leverage, resulting in compounding success.

You start consistently working on refining your negotiation skills, not just participating in negotiations and hoping for the best.

Achieve your biggest deals without sacrificing extra hours or losing your flexibility and autonomy.

We’ve helped thousands of professionals achieve incredible, life-changing negotiation outcomes with our training and coaching.

Hit your targets

Create processes and systems

Feel ready and prepared

See What Our Customers Say…

— Jennifer Heddle, Director at Nike
“He is professional and funny. The templates and exercises were extremely useful for folks in their personal and professional lives! I’d love to work with Mark again soon and would highly recommend him!”

— Quan Ly, CEO of McRally.
“Mark is a world class speaker and facilitator. He is very engaging and manages the audience well. His course content is very valuable and can be implemented in real life situations immediately.”

— Shaun Syvertson, CEO at ConvergentIS
“The time you’ll save by investing in your growth with Mark will pay off for the rest of your life, and the value you’ll realize through improved outcomes as you work through negotiations, conflict, and life will continue to pay dividends.”

How It Works

STEP 1

Apply & Join


When you join Negotiation Mastery Office Hours, you’ll be assigned a dedicated negotiation coach that will be available during the Office Hours you selected.

Here’s how it works: You bring your specific negotiation scenarios, questions, or obstacles, and our coaches help you:

  • By providing negotiation guidance, strategies, and actionable steps.
  • Organize your thoughts and approach for clarity.
  • Understand what you want and determine how to understand what the counterparty wants.
  • Craft a clear action plan for your negotiations.
  • Break down complex issues into manageable steps.
  • Stay organized.

These sessions are open to multiple participants and operate on a first-come, first-served basis. You’ll benefit not only from personalized support but also from listening to and learning from the challenges and solutions discussed by others.

There is no mandatory attendance requirement, and you can attend your Office Hour sessions at your leisure.

Whether you’re preparing for a major deal, seeking to improve your negotiation skills, or looking for ways to handle difficult counterparts, these office hours offer a collaborative and supportive environment to enhance your negotiation success.

Whatsapp community

STEP 2

Join the WhatsApp Community


Upon enrolling in our Office Hours coaching program, you’ll gain access to our exclusive WhatsApp community.

We believe in community and the power that community can provide to the learning and coaching experience.

Once you’ve joined the community you will be able to:

  • Connect with like-minded professionals.
  • Share experiences and strategies.
  • Ask questions and receive real-time support.
  • Gain additional tips and insights from your coach and peers.

This community enhances your learning experience by providing continuous support and valuable networking opportunities.

STEP 3

Review & Improve


At the end of each week, a comprehensive summary of your Office Hours session will be emailed to you, including key takeaways, action items, and insights from the discussion.

Additionally, selected video clips from the session will be provided to highlight important moments and recommendations.

This will help with:

  • Reinforcement: Review key strategies and insights to reinforce learning.
  • Convenience: Easily access important information and video clips at any time.
  • Actionable Steps: Clear action items help you stay focused and organized.
  • Continuous Improvement: Reflect on the session to identify areas for growth and improvement.

These resources will help you review and reinforce the strategies discussed, ensuring you have all the tools and information needed to implement your action plan effectively and make continuous improvements.


Mark raffan tall rounded

Our Lead Coach

Mark Raffan

Mark Raffan, a top 5 globally ranked negotiation trainer, best-selling author, and the founder of Negotiations Ninja, brings a wealth of experience and insight to your coaching sessions.

With a proven track record of helping thousands of professionals achieve their negotiation goals, Mark’s expertise spans various industries and negotiation scenarios.

His practical, application focused approach ensures that you receive the highest quality guidance, tailored to your unique needs.

Join Office Hours with Mark Raffan to elevate your negotiation skills and achieve outstanding results in your deals.

See What Our Customers Say…

— Kimberly Chastang-Lee, Sr. Director at Salesforce
“Mark is a phenomenal facilitator who provides pragmatic, insightful, and useful negotiation tools. He understands the space and provides relatable exercises to reinforce the lessons. Great job!!!”

— Adam Gaiser, VP Sales at Mark’s Commercial
“Mark is extremely easy to work with and does an excellent job learning your business so that he is able to make the training more relevant to you and your team. Well worth the investment!”

— Charles Needham, Revenue Operations at Fetch
“It was abundantly clear from the very first minutes of the conversation that what Mark had in mind was much more sophisticated: A multi-variate model of how to clarify YOUR wants AND step inside the wants of your counterparty BEFORE quantifying the spectrum of possibilities and having the discipline to stay within this “strike zone” .”

Pricing

Personalized, expert coaching on your current negotiation challenges.

Office Hours Membership

$95 / PER MONTH

Billed Monthly


  • Dedicated coach, highly trained and North America based.
  • Weekly 1-hour Office Hours coaching (4 per month).
  • Access to Office Hours WhatsApp community.
  • Weekly summaries of Office Hours.
  • Access to a developing content library.

No Contract. Cancel Anytime.


BONUS 1

Strategic Planning Call


These hour-long strategic planning sessions allow us to understand your negotiation challenges in detail, map out your critical negotiations, and create a step-by-step plan for achieving your goals.

You can book your first session as soon as you join. This planning session creates a vision of how to stay engaged and helps you stay on track.

Successful african american woman looking at phone

FREE E-BOOK

4 Foundations of Negotiation Success

FREE E-BOOK

5 Ways to Become More Persuasive at Work

FREE E-BOOK

3 Steps to Resolving Conflict at Work

FREE E-BOOK

5 Ways to Improve Presentation Skills

Bonus 2

Learn Persuasion and Influence


As a bonus of your membership, you will get access to lots of member exclusive content:

  • Quarterly webinars on negotiation trends we’re noticing within the community.
  • 4 Ebooks to improve your persuasive skills
  • Access to our developing content library

Frequently Asked Questions

What is Office Hours Coaching?

Office Hours Coaching provides structured, one-on-one negotiation coaching sessions where you receive personalized advice and strategies to enhance your negotiation skills. Each session focuses on your unique challenges and goals.

How do I book?

Once you apply, someone from the Negotiations Ninja team will reach out to you to book your strategic planning session and your subsequent Office Hours.

What can I expect during Office Hours?

Each hour-long session involves coaching around current understanding your negotiation challenges and/or listening to others receive coaching around negotiation challenges.

How is confidentiality handled?

Sessions are open, meaning other participants may hear your information, and you may hear theirs. All participants agree to maintain confidentiality and respect the privacy of any shared information.

Will the sessions be recorded?

Yes, sessions are recorded for quality and follow-up purposes. After each session, you’ll receive selected video clips and a detailed summary highlighting key points and actionable steps.

Can I join the WhatsApp community?

Yes, upon enrolling, you will receive an invitation to join our exclusive WhatsApp community. This platform provides additional support, networking opportunities, and a space to share experiences and insights with fellow professionals.

How often can I attend Office Hours?

Once weekly. This regular engagement ensures you receive ongoing support and guidance to continually enhance your negotiation skills.

Is attendance mandatory?

No. Attend at your leisure.

What if I need to cancel a session?

No need to cancel. As attendance is not mandatory, there is no need to cancel as we do not account for attendance.

How does Office Hours Coaching help me improve?

Through regular, structured sessions, you receive continuous guidance, actionable feedback, and accountability. This approach helps you stay focused, apply learned strategies, and achieve better negotiation outcomes, ultimately enhancing your professional skills and success.