All of our trainers have at-least 15 years of sales, procurement, conflict management, or high level negotiation experience to draw on. This is incredibly important as it allows our trainers to relate and speak to the real needs of the participants taking our training.
All of our trainers have been tested at the highest levels of the corporate world and deliver c-suite level advisory services to those leaders who need a special operations team to step in and be the guiding coach in the background of discussions.
We employ trainers with sales, procurement, hostage negotiation, human resources, and crisis negotiation backgrounds. This variety ensures that we can speak to a wide array of audiences when it comes to anything negotiation, persuasion, influence, and conflict resolution.
Mark Raffan is an award winning, globally recognized negotiation expert, entrepreneur, and the founder of Negotiations Ninja, a leading training firm trusted by Fortune 500 companies to elevate their procurement and sales teams. With a track record of leading high-stakes, multi-million-dollar negotiations across diverse industries, Mark has developed a reputation as a dynamic speaker who simplifies complex negotiation strategies into actionable insights.
Mark Raffan is ranked as the 5th top negotiation thought leader globally by Global Gurus, a prestigious platform that recognizes the most influential figures in various disciplines. This ranking underscores his expertise, influence, and impact in the field of negotiation. Mark’s methodologies have been embraced by Fortune 500 companies, entrepreneurs, and professionals worldwide, solidifying his reputation as a trusted authority. His position among the elite ranks of negotiation leaders reflects his commitment to driving meaningful results, fostering innovation, and equipping others with the tools to excel in high-stakes negotiations.
Mark’s influence extends beyond training. He is the author of “9 Secrets to Win Deals and Influence Stakeholders: A Field Guide to B2B Negotiations”, a comprehensive guide that offers actionable strategies for mastering complex negotiations.
His insights have been featured in leading publications such as Entrepreneur, Forbes, Thrive Global, and Supply and Demand Chain Executive, where he shares groundbreaking strategies to turn negotiations into opportunities for growth. Entrepreneurs appreciate his no-nonsense, results-driven approach, empowering them to close better deals, strengthen relationships, and scale their businesses with confidence.
Whether you’re striving to secure funding, manage client expectations, or close high-value contracts, Mark’s expertise will revolutionize the way you approach negotiation. Entrepreneurs who’ve heard him speak often walk away with actionable frameworks that deliver immediate results—and the inspiration to tackle their next big deal with a fresh perspective.
If you’re ready to unlock your full potential as a dealmaker and take your business to the next level, listening to Mark Raffan is the ultimate power move.
“I’m very fortunate to live and breathe negotiation and I’m likely a bit odd because I believe that good negotiation skills truly have the ability to change people’s lives.”
— Mark Raffan, CEO of Negotiations Ninja
We’ve been featured in multiple leading publications as experts in procurement and negotiation. One of our biggest goals is to evangelize good negotiation, persuasion, influence, and conflict resolution practices. We do this through our leading podcast, but also through the interviews we take for other publications and podcasts. Our philosophy as that everyone gets better through education. We give our secrets freely to other publications to try help others level up their negotiation skills and knowledge. We truly believe that the more you read and put into practice, the better you will become at negotiation. And we believe that the development of good negotiation skills can change people’s lives. That’s why we do what we do. And that’s why we freely share our information with so many others.
If you have a centralized team, our trainers will travel to your location to deliver our training. Alternatively, if you have a distributed team, our training can be delivered virtually in a Microsoft Teams or Zoom environment. If you are an individual or part of a smaller team, you can join our open-enrollment training format where we invite people from a number of different companies to come to our training locations in major city centres to receive training. This type of training is also available virtually in a Zoom environment.
We do not talk in theoretical platitudes and pontificate about theory. Our training is reality focused. We provide practical, actionable and applicable training that drives straight to the core of what it takes to become a better negotiator. We tend to shy away from academic type discussions and favor the “boots-on-the-ground” strategies and tactics that deliver real results. You can be assured that when taking our training, you’re getting field-tested negotiation, persuasion, influence and conflict resolution strategies that dramatically improve the probability of success.
If you’re expecting to come to our training and “just listen” to someone lecture about negotiation, persuasion, influence, or conflict resolution for a few hours, our training is probably not the training for you. Our programs are designed to get you involved early and keep you involved through exercises, role-plays, discussion and interactive facilitation. It’s not enough in negotiation to “know” the material. You must practice it in order to improve your skills. Without having interactive training, negotiation, persuasion, influence, and conflict resolution instruction is neutered in its ability to deliver results.
Our training has been field-tested by some of the largest and most influential companies in the world. We’re proud of our relationships with these amazing organizations, but more importantly, we’re proud of the results that their people have achieved after taking our training. It’s not uncommon for us to receive immediate feedback in our training of a strategy that was applied overnight and results were achieved the next day. Our training has helped to save and make millions of dollars for hundreds of organizations. Its helped to reduce risk and has positively impacted workplace productivity by teaching people how to address and resolve conflict.
BOOK A FREE CONSULTATION“Highly, highly recommend Mark and his approach to negotiations.”
“My team and I had the pleasure to sit with Mark Raffan today and learn – refresh our negotiations strategy, techniques and tactics. What a great session – better applicability than honestly any session I’ve participated in before. Highly, highly recommend Mark and his approach to negotiations. Well done!!!”
— Greg Tennyson, Chief Procurement Officer at VSP Global