4H / 1 DAY COURSE
In a perfect world, we’d all get along all the time, there would always be a rainbow in the sky and everything in your career and business would run smoothly. But unfortunately, the world is not perfect. Salespeople, procurement people, business leaders, and entrepreneurs often are involved in or trying to resolve conflict amongst clients, colleagues, and stakeholders. Conflict is a part of life. It happens. Your ability to identify, understand, analyze, and resolve conflict directly impacts your performance and the performance of those around you. Not to mention the positive effects on workplace harmony.
This conflict resolution course is designed to introduce you to the principles of conflict resolution and for you to practice your conflict resolution skills. We will teach you how to diagnose conflict, manage conflict, and resolve conflict. You will learn, be able to distinguish, and practice the conflict resolution in a roleplay scenario.
CONTACT US TO APPLY NOWOne session; 4-hours;
Maximum of 25 people per group
$345 USD per person
(for Virtual Course Only)
Upon completing this program, you will be able to:
In the training, we focus on the development of key skills related to resolving conflicts where we will cover:
“…he and the content were engaging and tailored to our industry.”
“Mark delivered an amazing full day of negotiations training to our sales team and provided real, actionable systems and tools that we could implement immediately in our sales and negotiations practices. Both he and the content were engaging and tailored to our industry. The care and attention he placed to crafting the training to our needs was very evident.“
— Steve Bromley, VP Industrial Rail at Cando Rail Services