LISTEN TO OUR PODCAST

Episode 21 – Raphael Lapin on Dealing With Difficult People

NN-Podcast-Banners-21-Raphael-Lapin.jpg

SUMMARY

A lot of us forget about is the cost of conflict, and the cost of not being able to manage conflict effectively. Raphael tells about the inner workings of conflict resolution, dispute resolution, and mediation and arbitration. We get deep into what it takes to manage conflict, how we should manage conflict, and what kind of mechanisms should we put in place so that we can manage conflict effectively in the future.​

RESOURCES

Guest: Raphael Lapin

​​
Books

Music: www.bensound.com