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Crisis Negotiation

Showing 1–10 of 56 posts
Nn 437 william ury

Lessons Learned from a Failed Negotiation with William Ury, Ep #437 

William Ury is one of the most well-known—and experienced—names in the field of mediation and negotiation. He’s worked around the globe in every circumstance imaginable. In this episode of Negotiations Ninja, we talk about what he’s learned throughout his storied career, including what he’s learned from the failures. (more…)


Is Empathy the Key to Successful Crisis Negotiation? Throwback with Dr. Andy Young, Ep #434

Dr. Andy Young has over 20 years of experience in crisis negotiation. While every scenario he encounters dictates a different approach, there’s one underlying theme: empathy. Developing true empathy for the other party—though exceedingly difficult—can sometimes mean the difference between success and failure. Dr. Young shares more in this throwback episode of Negotiations Ninja.  (more…)


Negotiation Training in Wartime, Throwback with Mark Lowther, Ep #426

Mark Lowther was a SWAT Crisis/Hostage Negotiator and is currently an international instructor for negotiation. He spent time in Ukraine in 2022, teaching mediation, dispute resolution, and hostage negotiation techniques. He worked with mostly civilians, teaching them how to engage in dialogue to avoid escalating to disputes.  In this throwback episode of Negotiations Ninja, Mark gave us a firsthand look at what was happening in the war zone. As the...

The Impact of Identity on Negotiation per Enda Young

The Impact of Identity on Negotiation per Enda Young, Ep #419

The cost of workplace conflict in Northern Ireland (with a population of 1.9 million people) is almost 1 billion pounds per year. Those costs are astronomical. That’s why Enda Young and Northern Ireland Mediation have created an immersive conflict resolution program to train mediators and negotiators. You learn your skills and repeatedly practice them in a simulation center. Enda seeks to apply the work in the field of simulation to the field of mediation...

PIER Negotiation Framework

Paul Nadeau’s PIER Negotiation Framework, Ep #409 

Paul Nadeau is a former hostage negotiator, international peacekeeper, and interrogator. During this time, he learned a lot about how the human mind works. He’s taken his decades of experience and applied it to a negotiation framework that every negotiator can learn to implement in their work and lives. (more…)

Derek Gaunt

How to Use Emotional Intelligence Like a Hostage Negotiator with Derek Gaunt, Ep #389 

Did you know that the principles a hostage negotiator uses to negotiate with a hostage-taker can be applied to leadership? It seems far-fetched, I know. But Derek Gaunt takes the concept and drives it home in his book, “Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader.” In this episode of Negotiations Ninja, we get into the specifics of the hostage negotiation framework, tactical...

Matthias Schranner Difficult Negotiations

Master Difficult Negotiations with Matthias Schranner, Ep #387

Matthias Schranner specializes in especially difficult negotiations, those that you can’t simply win with preparation and a good argument. Coming to an agreement in a difficult negotiation often requires wildly different strategies than a simple business negotiation. Matthias was a hostage negotiator in Germany for over 14 years before he started his own business focusing on difficult negotiations in the Global World. He sheds light on the process of navigating...


The Interrogation Conversation is about Communication, Throwback with Michael Reddinton, Ep #382

Interrogations get a bad name but the truth is an interrogation conversation is about one thing: communication. How? You need to communicate effectively to compel someone to tell you the truth. So how do you master the interrogation conversation? Michael Reddington shares how you can get to the truth while building trust and rapport in this throwback episode of Negotiations Ninja!  (more…)


Things to Avoid in Divorce Negotiations, Throwback with Rebecca Zung, Ep #380

Let’s say you’re navigating a tricky divorce. Tensions are high and there’s a lot at stake. You don’t want to make mistakes that could change the trajectory of your future. Rebecca Zung is a divorce attorney that helps people prepare for navigating tricky circumstances just like this. Rebecca shares a few things you should avoid in divorce negotiations: Giving away anything too early Assuming that the other side will win...


Dissecting Cyberterrorism Negotiation, Throwback with Cal Chrustie, Ep #368

Cyberterrorism is becoming prevalent. Highly intelligent criminals associated with cartels and sovereign nations like North Korea, China, Russia, etc. are mining for any data they can find. State actors take data and leverage it however they please, without conscience. That’s why cyberterrorism negotiation is becoming part of the negotiation conversation. Everyday businesses and even healthcare organizations need to be adequately prepared. Learn what that looks like in this throwback episode...