Gary Noesner—the FBI's first Chief Negotiator—joins us to chat about his fantastic memoir Stalling for Time and shares incredible stories about the most famous hostage crises in U.S. history. From the Montana Freemen standoff, and to the D.C. sniper attacks, he offers a candid look at his years in the ranks of the Bureau. Gary was on the front lines of the 51-day standoff at Waco and the complex story is told...
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You're in a situation that's looking like it's quickly turning into a crisis. Someone might harm themselves or someone else. What do you do? What does it take to control and resolve the crisis? Scott Tillema, speaker, police officer, and trained negotiator, shares his insights on the four pillars of how to bond with someone, why words matter, and long overdue conversations about mental health. (more…)
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How can we create situations to elicit more information from someone where they don’t even realize they’re giving away that information? For the longest time, that was Jack Schafer’s job at the FBI as a behavioral analyst. Through years of experience turning foreign agents into informants, he built up a unique skill set. Through the use of certain behavioral techniques and cues, Jack teaches us how to gain and leverage...
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This is a very personal conversation I had with a living legend in the world of hostage and crisis negotiations. This interview challenged me on more levels than I thought it would and it personally feels like the best interview I’ve ever done, but not because of anything I did. (more…)
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If you don't know who Chris Voss is, do yourself a favor and pick up a copy of his book: Never Split the Difference. It will change the way you look at negotiation forever. In this episode, Chris and I talk about some of the finer nuances and intricacies behind the tactics he teaches in his book. (more…)
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SUMMARY It was both an honor and a privilege to have Brent Gleeson on the show. Brent is a Navy SEAL combat veteran with multiple tours to Iraq and Africa and other war torn areas. Upon leaving SEAL Team 5, Brent turned his discipline and battlefield lessons to the world of business and has become an accomplished entrepreneur, author, and acclaimed speaker on topics ranging from leadership and building high...
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