In this episode of Negotiations Ninja, I’m chatting with Eric Germa—one of the most interesting and driven procurement professionals I’ve ever spoken to. Eric is the SVP of Strategic Procurement at Macy’s. This conversation is all about procurement transformation. Transformation is an expansive topic, covering everything from change management, upskilling your team, and becoming the leader that takes your procurement department to the next level. Eric’s experience leading transformation speaks...
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Are robots and computers taking our jobs? The speed and pace at which digital procurement and artificial intelligence are moving are incredible. The brilliant Hugo Evans joins us to help sort out all our questions about what’s going on in the artificial intelligence and digital procurement space. How do I use AI? What’s the impact of using AI technology? Will it change my headcount? What are the changes to my...
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What are the pros and cons of negotiating in teams? How do we get more out of collaborative team negotiations? What happens when negotiation professionals get so caught up in worrying about what others think of them that they freeze and don’t close with a great ask? Michael shares advice on getting past the fear and delivering on the ask. (more…)
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SUMMARY Rendi Miller, the VP of Corporate Services and Source-to-Pay at Zendesk joins us to chat about great customer service. She shares her insights about what it's like to work for a company whose business is literally customer experience and customer service. What customer service and experience insights do you have to develop first with your internal business stakeholders? How can people in procurement specifically improve interfacing with business stakeholders...
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Today the truly amazing and inspiring Natasha Gurevich joins us. Natasha is the Vice President of procurement at Salesforce. She discusses her philosophy on leadership, negotiation and internal collaboration. She shares her incredible story of coming from a former Soviet Union country to starting her career in procurement. She discusses the journey she took to becoming the VP of one of the largest tech companies in the world. (more…)
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This week's solo podcast is for all my sales friends around the world. I get a lot of questions from sales professionals about how to have a successful sales meeting with procurement professionals. You've secured your first sales meeting with a procurement team—now what? What content should you cover? Who's your audience? Are there more stakeholders outside the procurement team? What are the logistics around setting up the meeting? This...
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I’m really excited to have Siddharth (Sid) Ramesh on this week’s show. Sid is the manager of strategic sourcing in the technology space at VSP Global, where he’s been for 5 years. His career is on a meteoric rise. He’s been nominated for a SIG Future of Sourcing Rising Star Award and he’s a trusted source for everything related to procurement. In addition to being super smart he’s really nice—definitely...
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Matt Dixon, Chief Product & Research Officer at Tethr and business writer and speaker, returns to the Negotiations Ninja podcast to discuss the science of negotiation, specifically artificial intelligence. How does artificial intelligence impact negotiations in sales, customer service, and conversational jobs requiring human interaction? Can artificial intelligence take on what we believe only humans can do? How can you integrate technology into what you do to improve daily negotiations or...
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What does it take for young procurement professionals to hit the ground running and execute as soon as they’re hired? Many young professionals don’t know how to pick up the slack, make a good impression, and immediately add value when joining an organization. In this episode of Negotiations Ninja, Roy Anderson shares his wealth of experience and what it takes to start executing upon being hired. (more…)
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How do you negotiate better performance out of your employees? Is there a way to negotiate that is respectful yet to the point? Tim Cronin—Chief Procurement Officer at Florida Blue—visited the show to discuss negotiating with your employees. In this fascinating conversation, we talk about having challenging employee discussions, aligning the business’s goals to the employee’s goals, and radical candor. (more…)
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