Unveiling the Psychological Principles of Persuasive Storytelling
Storytelling is a powerful tool in various aspects of life, from sales to negotiations and everyday conversations. If you have the ability to use storytelling as a persuasive tool, it can make a significant difference in achieving your desired outcomes, whether you’re having an everyday conversation with a friend or making a sales pitch. But what are the psychological principles that underlie persuasive storytelling? Let’s dive into it. The Emotional... Read more
William Ury’s Possible: How We Survive (and Thrive) in an Age of Conflict
William Ury is a long-time student of the art of negotiation and mediation. He originally got a Ph.D. in Anthropology but decided to apply it to something practical: Negotiation. He helped found the program on negotiation at Harvard Law School. He’s always loved reflecting on what leads to negotiation successes and failures. He’s worked on every continent in both business and politics. He’s always sought to answer, “Can’t we find a... Read more
Will Negotiators Be Replaced by AI?
Will negotiators get replaced by AI anytime soon? AI can be used to shortcut understanding contracts, reading contracts, writing contracts, and more. AI is a wonderful tool. Negotiation expert Keld Jensen believes that if we can realize more value and have better negotiations using AI, we very well should. We should not stand in the way. But will we be replaced by AI? The current answer is no… Keld Jensen firmly... Read more
Due Diligence in the Wine Industry
Why would someone want to buy a winery? What is their motivation? What are their objectives? According to James Cluer—a designated Master of Wine and owner of Fine Vintage LTD—due diligence in the buying process is everything. You can’t just buy a winery or buy land and hope for the past. You need a detailed business plan. How does James start the process, before even doing due diligence? Due diligence... Read more
Alex Yakubovich and Stan Garber’s Procurement Solution: Levelpath
Alex Yakubovich was the Co-Founder and CEO of Scout RFP and is now the Co-Founder and CEO of Levelpath. Stan Garber was the President of Scout RFP and helped Alex Co-found Levelpath. He and Alex have worked together on different projects for nearly two decades. In episode #425 of Negotiations Ninja, they shared how every venture they take on is obsessively focused on serving their customers. Levelpath is no different.... Read more
Why Self-Reflection is a Powerful Negotiation Tool
Enda Is the Managing Director of Mediation Northern Ireland. He jokes that he’s a recovering mechanical engineer. He lives in Northern Ireland and became involved in conflict resolution as a teenager. One day—the organization he’s now the director of—offered a one-day course on mediation in his community. He wanted to do that for the rest of his life. He got a Master's Degree in theory, culture, and identity. He’s been... Read more
Ryan Dunlap’s C4 Framework for Conflict Resolution
Ryan Dunlap is a conflict strategist. He helps leaders and teams improve how they show up in conflict. He has a background in law enforcement, hostage negotiation, crisis intervention, etc. He went into ministry for a long time before landing in executive leadership. No matter what room he was in, he saw that people struggled with the same problem: conflict. People are afraid to ask for help navigating conflict. So... Read more
Beyond the Deal: How Negotiation Skills Enhance Client Onboarding and Retention
Regardless of your place in the business world, there’s one skill that often stands high above the rest: negotiation. Negotiation skills come with both immediate and long-term benefits, helping employees and leaders shape the future of their companies in sales, as well as throughout other facets of business, including client onboarding and retention. Negotiation Beyond the Boardroom When you picture a negotiation, the image that likely springs to mind is... Read more
Measuring the Impact: Metrics to Track the Success of Conflict Resolution Training
Conflict is bound to happen, whether it’s between clients, colleagues, or stakeholders. It is as a part of life, as anything else. Conflict resolution is a key skill that’s valuable within any organization. Unfortunately, many people have trouble seeing the value of conflict resolution training. One common inquiry that is posed when it comes to conflict resolution courses is how do you track and measure its success? What metrics would... Read more
Conflict Resolution as a Key Pillar of Employee Wellness
Conflict is one unavoidable component of life. No matter how you attempt to evade and avoid it, it is bound to happen. Workplace conflict, as we all can relate to, differs wildly from other forms of conflict we handle. It can feel unavoidable, stressful, intense, and mentally straining. When workplaces don’t have avenues for their employees to be able to resolve their conflicts, the result is unsurprising. Poor employee wellness... Read more