Ryan Dunlap’s C4 Framework for Conflict Resolution
Ryan Dunlap is a conflict strategist. He helps leaders and teams improve how they show up in conflict. He has a background in law enforcement, hostage negotiation, crisis intervention, etc. He went into ministry for a long time before landing in executive leadership. No matter what room he was in, he saw that people struggled with the same problem: conflict. People are afraid to ask for help navigating conflict. So... Read more
Beyond the Deal: How Negotiation Skills Enhance Client Onboarding and Retention
Regardless of your place in the business world, there’s one skill that often stands high above the rest: negotiation. Negotiation skills come with both immediate and long-term benefits, helping employees and leaders shape the future of their companies in sales, as well as throughout other facets of business, including client onboarding and retention. Negotiation Beyond the Boardroom When you picture a negotiation, the image that likely springs to mind is... Read more
Why Top Companies are Prioritizing Conflict Resolution as a Key HR Strategy
Collaboration is an important function of nearly every workplace, and unfortunately, every collaborative team has its conflicts and challenges. While marketing, strategy, and financial management are typical buzzwords that you’ll often hear floating around in the corporate world, conflict resolution is another term that’s gaining traction. This is particularly true in forward-thinking companies with proactive, resolution-focused HR departments. The Negative Impact of Workplace Conflict Workplace conflict is more than just... Read more
The Inner Conflict that Prevents Success
A question that we’ve been asking and dissecting a lot lately is, “Why won’t people just ask?” The answer is different for numerous reasons, but a lot of it stems from inner conflict. It’s something J. Paul Nadeau addresses in his book, “Dammit, Just Ask!” Paul Nadeau is a keynote speaker on negotiation, mental wellness, and conflict resolution. He’s a former hostage negotiator, international peacekeeper, and interrogator. He hunted down... Read more
Overcoming Price Pushbacks: Negotiation Techniques for Premium B2B Offers
Overcoming price objections is an intricate and delicate skill, but it is one of the most crucial skills anyone in a B2B sales needs. Effective negotiation techniques for B2B sales require a certain level of knowledge and finesse to navigate properly. Individuals need to be able to assess context, identify client pain points, and offer a rebuttal that doesn’t compromise the deal all within a conversation. In order to successfully... Read more
Closing the Deal: How Negotiation Training Facilitates Faster Sales Cycles
When it comes to negotiating, especially in the sales world, too often, companies are simply not prepared in any facet. People tend to think negotiation is only a soft skill. Either you got it, or you don’t. This way of thinking is why companies with no formal negotiation processes or training in place show a 63 percent decrease in net profit. Investing in negotiation training is one of the best... Read more
Measuring the Impact: Metrics to Track the Success of Conflict Resolution Training
Conflict is bound to happen, whether it’s between clients, colleagues, or stakeholders. It is as a part of life, as anything else. Conflict resolution is a key skill that’s valuable within any organization. Unfortunately, many people have trouble seeing the value of conflict resolution training. One common inquiry that is posed when it comes to conflict resolution courses is how do you track and measure its success? What metrics would... Read more
Build Rapport with Glen Poulos’s “Watch Your Weekend Problem” Strategy
Glenn Poulos has been in sales since 1985. His first six years in sales were spent as an employee. When his company wouldn’t allow him to start his own spin-off, he quit and started his own company—which he ran for 15 years. He sold that company and started another, Gap Wireless, which he also ran for 15 years and sold in February 2022. In each of his companies, he bought... Read more
Conflict Resolution as a Key Pillar of Employee Wellness
Conflict is one unavoidable component of life. No matter how you attempt to evade and avoid it, it is bound to happen. Workplace conflict, as we all can relate to, differs wildly from other forms of conflict we handle. It can feel unavoidable, stressful, intense, and mentally straining. When workplaces don’t have avenues for their employees to be able to resolve their conflicts, the result is unsurprising. Poor employee wellness... Read more
Kelli Thompson Tackles 3 Salary Negotiation Myths
Kelli Thompson spent 15 years climbing the ladder in corporate banking. She left to work for a tech company and oversaw their HR. After that, she worked for a leadership development consulting company, which gave her her first taste of entrepreneurship. She started her own corporate practice in 2019. She specializes in helping women lead with clarity and confidence. Part of her work focuses on helping women confidently navigate salary... Read more